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Description

This course is available in England only.

This qualification is recognised by Ofqual for delivery in England, UK only. Therefore, if you don't physically live and work in England, UK, you wouldn't be able to complete the practical elements of this course.

The Highfield Level 3 Diploma in Adult Care (RQF) confirms occupational competence for identified roles in the Health and Social Care workforce in England.

Who is this qualification for?

This qualification confirms competence in areas of health and social care for roles, such as:

  • Senior care assistants, senior support workers, senior key workers in residential settings
  • Senior healthcare assistants/support workers in community and primary care environments
  • Senior healthcare assistants/support workers in acute health environments
  • Senior care assistants/support workers/key workers in domiciliary services
  • Senior care assistants/support workers/key workers in day services
  • Senior support workers in supported living projects
  • Community-based senior care assistants/support workers/key workers, including those working in specialist areas, eg dementia, learning disabilities
  • Personal assistants employed directly by the individual they support or their families


Other work roles, emerging new types of workers, and multidisciplinary health roles crossing traditional service barriers and delivery models. 

Location requirements: You must physically live and work in England, UK, as this qualification is accredited by Ofqual for delivery in England only. 

Minimum age entry requirements – 19 years and over. No maximum age entry requirement.

Minimum qualification requirements: No previous qualification required.

Language Requirements: The Learner must be able to read and write in English as this qualification is delivered in English.

Work requirements: Learners must be working in a care job in a social care setting or a health care setting.

Learners must be IT literate and able to use the Internet, Microsoft Office, and Adobe PDFs

Programme Content – What the learner will study

To fully achieve the Highfield Level 3 Diploma in Adult Care (RQF),  learners must complete a minimum of 58 credits, comprising nine (9) mandatory units, and seven (7) optional units. Total number of units studied are 16 units.

The mandatory units are:

1 Promote communication in care settings

2 Promote effective handling of information in care settings

3 Promote personal development in care settings

4 Promote person-centred approaches in care settings

5 Promote equality and inclusion in care settings

6 Promote health, safety and wellbeing in care settings

7 Responsibilities of a care worker

8 Duty of care in care settings

9 Promote safeguarding and protection in care settings


Optional Units offered as part of Course Fees:

Learners will also choose 30 credits or 7 optional units from the list of optional units below, which are:  

13 - Understand the process and experience of dementia 

18 - The Principles of Infection Prevention and Control 

29 - Understand sensory loss  

63 - Move and position individuals in accordance with their care plan 

66 - Provide support to maintain and develop skills for everyday life 

67 - Facilitate learning and development activities to meet individual needs and preferences 

72 - Support individuals to access and use services and facilities 

75 - Facilitate person centred assessment, planning, implementation and review 

81 - Support individuals with specific communication needs  

87 - Support use of medication in social care settings 

120 - Support individuals who are distressed  


Optional Units will be chosen when the learner fully enrols into the qualification. 

The optional units listed above are part of this discounted fee off. 

Many other optional units are available, via a separate fee offer, to enable the learner personalise the qualification according to their job role and the pathway the learner wants to follow. 


Personalised pathways are available for those working in different settings or those requesting a different set of optional units to the ones listed, including:

  • Dementia
  • Domiciliary Care, including home care, and home help services
  • End of Life
  • Adults with Learning Disabilities
  • Residential care
  • Other Community Care
  • Primary Care
  • Acute health environments (eg. hospitals)
  • Supported living projects
  • Day Care, Respite Care and other community-based care
  • Live-in Care, Personal Assistants, and private care for a person or family. 


How Learning is delivered 

The Highfield Level 3 Diploma in Adult Care (RQF) is delivered through a textbook, workbook, online learning materials, online course discussions, and one-to-one support by a tutor.


How Learning is Assessed 
Learners are assessed through a series of questions and workbooks to assess their knowledge and understanding.

To assess the learner's practical skills and competence, the Assessor will use a variety of assessment methods to gather work-based evidence including: 

  • Work-products evidence 
  • Personal Statements 
  • Reflective Accounts 
  • Case Studies 
  • Professional Discussions


Learners will be guided and supported to prepare for assessments. 

There are no workplace visits. 

All assessments will be done and signed off by the Assessor and IQA. 

There is no need to involve your Manager or your Employer.


Completion and Certification

On completion, the learner will be awarded the Highfield Level 3 Diploma in Adult Care (RQF) awarded by Highfield Awarding Body for Compliance, Highfield Qualifications.

Course curriculum

  • 1
  • 2

    How Learning, Teaching, and Assessments are delivered

  • 3

    Learner Support Guides

    • Level of Skill to demonstrate for Level 3 assessments

    • Learner Quick Start Guide on using the e-portfolio

    • How to answer Questions and Complete Knowledge Tasks in the e-portfolio

    • How to Submit evidence to your Assessor in the e-portfolio

    • How to Re-Submit evidence to your Assessor in the e-portfolio

  • 4

    Assessment Standards for Mandatory Units

    • 1 Promote communication in care settings

    • 2 Promote effective handling of information in care settings

    • 3 Promote personal development in care settings

    • 4 Promote person-centred approaches in care settings

    • 5 Promote equality and inclusion in care settings

    • 6 Promote health, safety and well-being in care settings

    • 7 Responsibilities of a care worker

    • 8 Duty of care in care settings

    • 9 Promote safeguarding and protection in care settings

  • 5

    Optional Units offered and Popular Units

    • Optional Units Available - Group A 30 credits

    • Optional Units offered as part of Discounted Course fees

    • 13 - Understand the process and experience of dementia

    • 18 - The principles of Infection Prevention and Control

    • 29 - Understand sensory loss

    • 63 - Move and position individuals in accordance with their care plan

    • 66 - Provide support to maintain and develop skills for everyday life

    • 67 - Facilitate learning and development activities to meet individual needs and preferences

    • 72 - Support individuals to access and use services and facilities

    • 75 - Facilitate person-centred assessment, planning, implementation and reviews

    • 81 - Support individuals with specific communication needs

    • 87 - Support use of medication in social care settings

    • 120 - Support individuals who are distressed

  • 6

    Level 3 Diploma in Adult Care - Learning Resources

    • Knowledge, skills and behaviours expected of a Lead Adult Care Worker

  • 7

    Promote Communication - Learning Resources for L3DACU01

    • Promote Communication 1

    • Promote Communication 2

    • Promote Communication 3

    • Promote Communication 4

    • Promote Communication 5

  • 8

    Promote effective handling of information - Learning Resources for L3DACU02

    • Introduction to handling information

    • Requirements for handling information

    • Implement good practice in handling information and support others

  • 9

    Promote Personal Development - Learning Resources for L3DACU03

    • Promote Personal Development 1

    • Promote Personal Development 2

    • Promote Personal Development 3

    • Promote Personal Development 4

    • Promote Personal Development 5

    • Promote Personal Development 6

  • 10

    Promote person-centred approaches - Learning Resources for L3DACU04

    • Introduction

    • How to promote the application of person-centred approaches

    • How to work in a person-centred way

    • How to establish consent when providing care or support

    • How to implement and promote active participation

    • How to support the individual’s right to make choices

    • How to promote individuals’ well-being

    • The role of risk-assessment in enabling a person-centred approach

  • 11

    Promote equality and inclusion in care settings - Learning Resources for L3DACU05

    • Introduction to Promoting Equality

    • Understand the importance of diversity, equality and inclusion

    • Be able to work in an inclusive way

    • Be able to promote diversity, equality and inclusion

  • 12

    Promote health, safety and well-being in care settings - Learning Resources for L3DACU06

    • Introduction to Promoting Health and Safety

    • Understand own responsibilities, and the responsibilities of others, relating to health and safety

    • Be able to carry out own responsibilities for health and safety

    • Understand procedures for responding to accidents and sudden illness

    • Be able to reduce the spread of infection

    • Be able to move and handle equipment and other objects safely

    • Be able to handle hazardous substances and materials

    • Be able to promote fire safety in the work setting

    • Be able to implement security measures in the work setting

    • Know how to manage stress

  • 13

    Responsibilities of a care worker - Learning Resources for L3DACU07

    • Introduction to Responsibilities of a care worker

    • Understand working relationships in care settings

    • Be able to work in ways that are agreed with the employer

    • Be able to work in partnership with others

  • 14

    Duty of care in care settings - Learning Resources for L3DACU08

    • Introduction to Duty of care in care settings

    • Understand how duty of care contributes to safe practice

    • Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care

    • Know how to respond to complaints

  • 15

    Promote safeguarding and protection in care settings - Learning Resources for L3DACU09

    • Introduction to Promote safeguarding and protection in care settings

    • What is Abuse?

    • Key principles of safeguarding adults

    • Introduction to Promote safeguarding and protection in care settings

    • What is safeguarding?

    • Who might need safeguarding services?

    • Who may be at risk of abuse?

    • Patterns of abuse

    • Who can be an abuser?

    • What does Safeguarding Adults consist of?

    • Know how to recognise signs of abuse

    • Physical abuse

    • Examples of physical abuse

    • Possible indicators of physical abuse

    • Financial abuse

    • Know how to recognise signs of abuse