Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England)
Approved by CQC and Skills for Care as the recognised qualification for Registered Managers, Directors, Regulated Providers, Nominated Persons, and anyone who leads and manages care and support services in England.
This NEW 2023 Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) with Ofqual qualification number 610/1880/6 replaces the old Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) that had the Ofqual number of 603/3594/4 which closed to new registrations on 31 July 2023.
The new Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) is now the current Ofqual-recognised qualification for those who manage care and support services within the adult care sector and for CQC Registered Managers in England.
The qualification aims to develop learners' knowledge and skills in leading and managing adult social care provision and teams, responsibilities of leaders and managers, improvement and innovation, communication, values and behaviours, health and safety and professional behaviours of leaders and managers.
Full Description of the qualification
You must live and work in England to do study for this qualification.
This accredited qualification is awarded by Highfield Awarding Body for Compliance (HABC).
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) to provide learners with the knowledge and skills needed to manage, practise and lead others in adult care provision, in all care settings.
Learners undertaking the Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) will acquire and use skills of leadership, mentoring, coaching and reflection through work-based learning opportunities.
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) is most suitable for those working in a managerial role in adult care settings who are looking to progress their career. It is also appropriate for managers who have not yet achieved a vocational qualification at Level 5.
Completing the Level 5 Diploma in Leadership and Management for Adult Care (RQF) enables the manager to:
- Confirm occupational competence and "licence to practice" as Registered Manager.
- Confirm competence in an occupational role to the Registered Manager standards as required
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) is the most up-to-date nationally recognised qualification for CQC Registered Managers, and is based on the Health and Social Care National Occupational Standards (NOS), the Skills for Care Management Induction Standards (MIS), and the review of the old qualification following the pandemic. The NOS, MIS, assessment principles and qualification structure are owned by the Sector Skills Council, Skills for Care.
The aim of the Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) is to guide and assess the knowledge and skills relating to leadership and management within adult care. Learners undertaking this qualification will be working in a managerial role in a variety of adult care settings.
As learners engage with the units of this qualification, they will learn more about how to develop leadership and management skills. As a leader in adult care, the learner will become an important role model for others, inspiring staff and raising aspirations. Learners will be able to respond to drivers in adult care through strong leadership, values base, innovation, and business insight.
Usual job roles within care services for those working towards this qualification include:
- Directors
- Nominated persons
- Managers
- Deputy managers, and Assistant managers
And all those aspiring to those job roles or similar roles
The Ofqual-recognised qualification approved for CQC Registered Managers and those who lead and manage care and support services in England.
This qualification is 95 credits, with Total Qualification Time (TQT) of 950 hours
The Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) is the current Ofqual-accredited qualification for CQC Registered Managers and is recognised by Skills For Care as the qualification for Leaders and Managers of care and support services for adults that are regulated and inspected by the CQC in England.
The Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England) covers all the knowledge and skills requirements of managers in various care settings regulated by the Care Quality Commission (CQC), whether health care or social care, according to the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Key facts about this recognised qualification
Regulator: Ofqual
Qualification number: 610/1880/6
Learning aim reference: 61018806
Credit value: 95
Assessment method: Portfolio of evidence
Guided learning hours (GLH): 607
Total qualification time (TQT): 950 hours
Mandatory units are:
1 - The Principles of Leadership and Management in Adult Social Care - 4 Credits, 28 hours
2 - Team Leadership for Leaders of Adult Social Care Services - 3 Credits, 14 hours
3 - The Principles of Governance and Regulatory Processes for Adult Social Care - 6 Credits, 40 hours
4 - Decision Making for Leaders of Adult Social Care Services - 3 Credits, 18 hours
5 - The Principles of Business and Resource Management for Leaders of Adult Social Care - 6 Credits, 35 hours
6 - Leading Team Learning and Development in Adult Social Care - 2 Credits, 11 hours
7 - Professional Supervision of Others in Adult Social Care - 5 Credits, 38 hours
8 - Leading the Implementation of Safeguarding in Adult Social Care - 6 Credits, 43 hours
9 - The Principles of Mental Capacity, Consent and Restrictive Practices for Leaders of Adult Social Care Services - 4 Credits, 30 hours
10 - Professional Relationships and Partnership Working for Leaders of Adult Social Care Services - 4 Credits, 30 hours
11 - Managing Comments and Complaints in Adult Social Care - 2 Credits, 16 hours
12 - Leading the Vision and Future Direction of Adult Social Care Services - 2 Credits, 8 hours
13 - Leading Continuous Improvement and Innovation in Adult Social Care - 4 Credits, 20 hours
14 - Effective Communication for Leaders of Adult Social Care Services - 5 Credits, 28 hours
15 - Information Management for Leaders of Adult Social Care Services - 3 Credits, 18 hours
16 - Leading Person-Centred, Outcomes-Based Practice in Adult Social Care - 5 Credits, 40 hours
17 - Promoting Individuals’ Health and Wellbeing for Leaders of Adult Social Care Services - 3 Credits, 24 hours
18 - Leading the Promotion of Equality, Diversity, Inclusion and Human Rights in Adult Social Care - 4 Credits, 28 hours
19 - Leading Health and Safety in Adult Social Care - 4 Credits, 30 hours
20 - Continuous Development for Leaders of Adult Social Care - 3 Credits, 15 hours
21 - Promoting Personal Wellbeing - 2 Credits, 8 hours
This qualification also has a wide selection of optional units for the learner to choose from.
The list of optional units are:
Optional group A
Learners may achieve a maximum of 5 credits from this group. Choose 1 - 2 units from this group
22 - Essential Digital Skills for Working in Care - 4 Credits, 27 hours
23 - Understand the process and experience of dementia - 3 Credits, 22 hours
24 - Understand Physical Disability - 3 Credits, 22 hours
25 - Understand Sensory Loss - 3 Credits, 21 hours
26 - Understand the Impact of Acquired Brain Injury on Individuals - 4 Credits, 28 hours
27 - Understand Advance Care Planning - 3 Credits, 25 hours
28 - Understand how to support individuals during the last days of life - 3 Credits, 28 hours
29 - Understand safeguarding of children and young people for those working in the adult sector - 1 Credit, 10 hours
30 - Understand the factors affecting older people - 2 Credits, 17 hours
31 - Recognise indications of substance misuse and refer individuals to specialists - 4 Credits, 24 hours
32 - Identify and act upon immediate risk of danger to substance misusers - 4 Credits, 24 hours
Optional group B
Learners must achieve a minimum of 10 credits from this group. Choose 2 - 4 units from this group
33 - Understand how to manage a team - 3 Credits, 20 hours
34 - Assess the individual in a health and social care setting - 6 Credits, 41 hours
35 - Manage domiciliary services - 6 Credits, 39 hours
36 - Support the use of assistive technology - 4 Credits, 31 hours
37 - Lead and manage group living for adults - 5 Credits, 39 hours
38 - Lead and manage end of life care services - 7 Credits, 45 hours
39 - Support individuals during the last days of life - 5 Credits, 33 hours
40 - Providing Independent Advocacy to Adults - 5 Credits, 35 hours
41 - Independent Mental Capacity Advocacy - 12 Credits, 35 hours
42 - Lead the management of transitions - 4 Credits, 29 hours
43 - Lead and manage infection prevention and control within the work setting - 6 Credits, 38 hours
44 - Recruitment and selection within health and social care settings - 3 Credits, 26 hours
45 - Manage induction in health and social care settings - 3 Credits, 21 hours
46 - Manage quality in health and social care settings - 5 Credits, 36 hours
47 - Develop procedures and practice to respond to concerns and complaints - 6 Credits, 40 hours
48 - Manage physical resources - 3 Credits, 25 hours
49 - Manage finance within own area of responsibility in a health and social care setting - 4 Credits, 31 hours
50 - Undertake a research project within services for health and social care or children and young people - 10 Credits, 80 hours
51 - Explore models of disability - 5 Credits, 32 hours
52 - Facilitate change in health and social care settings - 6 Credits, 42 hours
53 - Facilitate coaching and mentoring of practitioners in health and social care settings - 6 Credits, 43 hours
54 - Professional practice in health and social care for adults - 6 Credits, 43 hours
55 - Active support: lead interactive training - 4 Credits, 30 hours
56 - Manage an inter-professional team in health and social care settings - 7 Credits, 48 hours
57 - Develop and evaluate operational plans for own area of responsibility - 6 Credits, 25 hours
58 - Develop, maintain and use records and reports - 3 Credits, 23 hours
59 - Promote professional development - 4 Credits, 33 hours
60 - Use and develop systems that promote communication - 3 Credits, 24 hours
61 - Manage health and social care practice to ensure positive outcomes for individuals - 5 Credits, 35 hours
62 - Lead active support - 5 Credits, 35 hours
63 - Lead person centred practice - 4 Credits, 29 hours
64 - Lead practice which supports individuals to take positive risks - 4 Credits, 30 hours
65 - Lead and manage practice in dementia care - 6 Credits, 41 hours
66 - Support individuals with sensory loss with communication - 5 Credits, 37 hours
67 - Promote awareness of sensory loss - 3 Credits, 19 hours
68 - Support individuals with multiple conditions and/or disabilities - 5 Credits, 34 hours
69 - Lead a service that supports individuals through significant life events - 4 Credits, 31 hours
70 - Promote access to healthcare for individuals with learning disabilities - 6 Credits, 44 hours
71 - Promote good practice in the support of individuals with autistic spectrum conditions - 7 Credits, 53 hours
72 - Independent Mental Health Advocacy - 7 Credits, 35 hours
What Fees cover
Fees cover all learning resources, learner support, assessments and feedback, and awarding body certification on completion.
Learning and Learner Support:
Learners receive support with the learner fully in charge of their own timetable.
Learning Support includes tutorial support and coaching delivered via 35 bite-sized courses to support the learning.
Learning Support includes:
- Online learning materials
- eTutorials and recordings
- Email support from tutor,
- Community and Peer support
- and other learning resources as required.
Assessments
The learner has access to our e-Portfolio for assessments and assignments.
Your trainer/assessor will assist you in producing a portfolio of evidence that provides evidence of your knowledge and performance.
Assessments are flexible and involve a variety of assessment methods to be chosen and used according to the learner's circumstances including:
- written questions,
- oral questioning,
- professional discussions,
- observation of work-based performance,
- work-based evidence,
- personal statements
- reflective accounts
- witness testimony,
- and more.
What certificates do you get when you complete your course?
On full completion of this qualification, the learner will receive the full Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England), issued by Highfield Qualifications (Highfield Awarding Body for Compliance - HABC).
Awarding Body Certificates are provided in two forms, hard-copy originals, and digital PQF originals. There is no additional fee for certificates.
Qualification Enrolment Requirements
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Location Requirements
The learner must live and work in England, UK, to study for this Ofqual-recognised qualification.
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Job Requirements for this qualification
The learner must be working in a management job in a care setting in England. The learner's job role could be director, nominated individual, manager, deputy manager, service manager, unit manager, etc.
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Age Requirements
The learner must be at least 19 years old. There is no maximum age limit.
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Previous Work Experience in England
The prospective learner must have work experience as a senior care assistant or support worker, or deputy manager in a care setting in England.
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Language Requirements
English. This qualification is delivered and assessed in English. Learners must be able to write in English.
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Previous Qualifications Required
None specifically. However, most learners working in a regulated care setting in England would already have completed their Level 3 Diploma in Adult Care (RQF) (England) or a related or equivalent qualification. Any learner not possessing these previous knowledge and skills will be provided remedial coursework to bridge the gap.
Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF) (England)
Self-Directed Learning (SDL) for Registered Managers working in all settings including healthcare, social care, home care, and community care
The Learner is in charge of their own learning, and directs their own time, with eTutor Support. Fee covers eSupport via relevant online courses, AND Fees also cover RQF Internal and External Assessments, Feedback, Quality Assurance and Final Awarding Body Certification
Process for Regulated Qualification Enrolment, Learning, Assessments, and Certification
Highfield Level 5 Leadership and Management for Adult Care (RQF) (England)
Our Qualification Delivery Process includes the following stages:
- Creation of the Learner's Learning Account on our password-protected Learning Management System (LMS)
- Payment of Qualification fees, either one-time payment, or by monthly payment plan.
- Learning resources added to the learner's account to support their learning
- Qualification Enrolment,
- Qualification Induction, Signing/Agreeing to additional Policies
- Learning done by the learner, and Learning Support provided by a tutor
- Creation of the Learner's separate Assessment Account, whereby all the RQF assessments will take place
- Assessment of Knowledge-based Assessment Criteria, and Feedback
- Assessment of Skills-based Assessment Criteria, and Feedback
- Building the Learner's Portfolio of Evidence. This is done by the Assessor
- Internal Quality Assurance of the Learner's Portfolio of Evidence
- External Quality Assurance of the Learner's Portfolio of Evidence, as well as Awarding Body Quality Review of the approved provider's processes and systems
- Awarding Body Certification and issuing of the Hard-copy certificates confirming achievement of the full diploma according to the Regulated Qualifications Framework (RQF)
Duration - How long does it take
Flexible duration.
This is a large qualification. There are at least 25 units to complete, requiring about 950 hours.
Learners can complete the qualification as fast as they want, however learners must be aware that all assessments must be completed to the required Level 5 standard.
The duration is decided by the learner, and the time it takes the learner to complete all of the assessment tasks.
For managers in a busy job, this qualification can be completed in 24 months, if the learner spends on average about 1.5 hours daily on studying their learning resources, conducting practical work-based activities to boost their skills, and completing assignments and assessments.
Learners should decide their duration based on how much time daily they intend to commit to their studies.
Some learners want to complete quicker than 24 months, and they can calculate how much time they need to dedicate, based on the above.
For example, if a learner chooses to complete in 12 months which is 52 weeks, then they should expect to study about 3 hours everyday, to complete their learning, practical work-based skills, and complete assessments.
If a learner has not completed the qualification within their chosen duration, extensions and re-enrolments are available, subject to terms and conditions.
Career Path after completing this qualification
Completing this qualification makes you fully qualified to manage a social care setting, or health care setting, for adults or children. It makes you eligible for Registered Manager status with the CQC.
Successful completion of the qualification gives the learner access to many types of senior job roles including becoming Trainers, Assessors and Tutors for delivering and assessing Health and Social Care qualifications.
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Ways to Pay and Enrol
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Qualification Fees cover everything in Post-Enrolment Qualification Delivery
Highfield Level 5 Leadership and Management for Adult Care (RQF) (England)
Fees paid for the Qualification cover the following:
- Cost of Administrative fees to set up, coordinate, schedule, update, and conduct all activities related to the learner
-Cost of Learner Account on this LMS
- Recurrent monthly account fee for the learner's account on this LMS
- Qualification Enrolment and Qualification Induction activities
- Learning resources for the learner, and Learning Support provided by a tutor
- Cost of the Learner's separate Assessment Account, whereby all the RQF assessments will take place
- Assessor's Fees for conducting Assessment of Knowledge-based Assessment Criteria, and providing written Feedback within the Assessment Account
- Assessor's fees for Assessment of Skills-based Assessment Criteria, and providing written Feedback within the Assessment Account
- Assessor's Fees for Building the Learner's Portfolio of Evidence. This is done by the Assessor
- IQA fees to the Internal Quality Assurer, for the Internal Quality Assurance of the Learner's full Portfolio of Evidence
- Fees to the Awarding Body for External Quality Assurance (EQA) of the Learner's Portfolio of Evidence, as well as Awarding Body Quality Review of the approved provider's processes and systems
- Fees to the Awarding Body for the Awarding Body Certification and issuing of the Hard-copy certificates confirming achievement of the full diploma according to the Regulated Qualifications Framework (RQF)
Once all the required qualification fees are received, whether as a one-time payment, or over a period via monthly instalments, no other payment will be required till expected completion, according to the duration stipulated by the learner when they selected their payment plan.