Topics covered in this course 

Personal attributes and behaviours expected of all Adult Care Workers carrying out their roles 

Maintaining the dignity of the individual in receipt of care services at all times. 

The meaning of 'empathy' in relation to care work 

Importance of identifying and responding correctly to any changes in the condition or needs of an individual 

Actions to take if there are changes to the condition or needs of an individual 

Ways of managing own feelings if personal beliefs or culture are challenged 

Ways of maintaining a positive approach to the work and building own resilience 

Demonstrating the skills and behaviours expected of an adult care worker 

Working with individuals in a way that demonstrates compassion, dignity, respect for difference 

Seeking guidance and advice from others to support effective practice