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Level 3 Diploma in Adult Care (RQF) - Qualification Overview

Qualification Name - Level 3 Diploma in Adult Care (RQF)

Awarding Body: Highfield Qualifications 

(This Awarding Body is also known as Highfield Awarding Body for Compliance or HABC)

QAN (Qualification number): 603/2674/8

Learning aim reference: 603/2674/8

Credit value: 58 credits minimum

Assessment method: Portfolio of evidence, with support from assessor and tutor

Guided learning hours (GLH): 341 hours

Total qualification time (TQT): 580 hours

Estimated Completion time: 12 months

Type of Study – part-time, distance learning

Learning support delivery - self-paced by the learner, supported by tutor

Location requirements: You must physically live and work in England, UK, as this qualification is accredited by Ofqual for delivery in England only. 

Work requirements: The learner must be working in a care job role or work placement, either in social care or health care.

Minimum age entry requirements – 19 years and over. No maximum age entry requirement.

Minimum qualification requirements: No formal previous qualification required. However, it is expected that learners will already possess the Level 2 Diploma in Care (RQF), as the learner's role as Lead Adult Care Worker will require them to supervise adult care workers who are either study for or already possess the Level 2 Diploma in Adult Care (RQF). 

Language Requirements: The Learner must be able to read and write in English as this qualification is delivered in English, and assignments must be written in English.

Digital Skills: Learners must be able to use the Internet, and use a cloud-based e-Portfolio assessment platform.

Level 3 Diploma in Adult Care (RQF) - Qualification Description

This recognised qualification is available in England only, to those who are currently working in England, UK.

This qualification is recognised by Ofqual for delivery in England, UK only. Therefore, if you don't physically live and work in England, UK, you wouldn't be able to complete the practical elements of this course.

The Highfield Level 3 Diploma in Adult Care (RQF) confirms occupational competence for identified roles in the Health and Social Care workforce in England.

Who is this qualification for?

This qualification confirms competence in areas of health and social care for roles, such as:

  • Senior care assistants, senior support workers, senior key workers in residential settings
  • Senior healthcare assistants/support workers in community and primary care environments
  • Senior healthcare assistants/support workers in acute health environments
  • Senior care assistants/support workers/key workers in domiciliary services
  • Senior care assistants/support workers/key workers in day services
  • Senior support workers in supported living projects
  • Community-based senior care assistants/support workers/key workers, including those working in specialist areas, eg dementia, learning disabilities
  • Personal assistants employed directly by the individual they support or their families


Other work roles, emerging new types of workers, and multidisciplinary health roles crossing traditional service barriers and delivery models. 

Programme Content – What the learner will study

To fully achieve the Highfield Level 3 Diploma in Adult Care (RQF),  learners must complete a minimum of 58 credits, comprising nine (9) mandatory units, and seven (7) optional units. Total number of units studied are 16 units.

The mandatory units are:

1 Promote communication in care settings

2 Promote effective handling of information in care settings

3 Promote personal development in care settings

4 Promote person-centred approaches in care settings

5 Promote equality and inclusion in care settings

6 Promote health, safety and wellbeing in care settings

7 Responsibilities of a care worker

8 Duty of care in care settings

9 Promote safeguarding and protection in care settings

The mandatory units make up 28 Credits.

Optional Units offered as part of Course Fees:

In addition to the Mandatory Units (28 credits), learners will also study 30 credits from Optional Units, to comply with the minimum 58 credits for the full qualification.  The 30 credits of optional units are usually 7 optional units, and these are taken from the list of optional units below, which are:  

13 - Understand the process and experience of dementia 

18 - The Principles of Infection Prevention and Control 

29 - Understand sensory loss  

63 - Move and position individuals in accordance with their care plan 

66 - Provide support to maintain and develop skills for everyday life 

67 - Facilitate learning and development activities to meet individual needs and preferences 

72 - Support individuals to access and use services and facilities 

75 - Facilitate person centred assessment, planning, implementation and review 

81 - Support individuals with specific communication needs  

87 - Support use of medication in social care settings 

120 - Support individuals who are distressed  


Optional Units will be chosen when the learner fully enrols into the qualification. 

The optional units listed above are part of this fee offer. 

Many other optional units are available, via a separate fee offer, to enable the learner completely personalise the qualification according to their job role and the pathway the learner wants to follow. 


Personalised pathways are available for those working in different settings or those requesting a different set of optional units to the ones listed, including:

  • Dementia
  • Domiciliary Care, including home care, and home help services
  • End of Life
  • Adults with Learning Disabilities
  • Residential care
  • Other Community Care
  • Primary Care
  • Acute health environments (eg. hospitals)
  • Supported living projects
  • Day Care, Respite Care and other community-based care
  • Live-in Care, Personal Assistants, and private care for a person or family. 


How Learning is delivered 

The Highfield Level 3 Diploma in Adult Care (RQF) is delivered through a textbook, workbook, online learning materials, online course discussions, and support by a tutor.


How Learning is Assessed 
Learners are assessed through a series of questions and workbooks to assess their knowledge and understanding.

To assess the learner's practical skills and competence, the Assessor will use a variety of assessment methods to gather work-based evidence including: 

  • Work-products evidence 
  • Personal Statements 
  • Reflective Accounts 
  • Case Studies 
  • Professional Discussions


Learners will be guided and supported to prepare for assessments. 

There are no workplace visits. 

All assessments will be done and signed off by the Assessor and IQA. 

There is no need to involve your Manager or your Employer.


Completion and Certification

On completion, the learner will be awarded the Highfield Level 3 Diploma in Adult Care (RQF) awarded by Highfield Awarding Body for Compliance, Highfield Qualifications. 


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