Course Fee options

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Qualification Description

Overview of Extra One-to-One Learning Support delivery option

Overview and Summary of the Level 5 Diploma in Leadership and Management for Adult Care (RQF)

This qualification is the current Ofqual-accredited qualification for Registered Managers and is recognised by Skills For Care as the qualification for Managers of care and support services for adults that are regulated and inspected by the CQC in England.

This Extra One-to-One Learning Support delivery option includes 50 extra hours of live tutorials support in addition to all the basic support available on the e-Learning and Assessment option. 

This delivery option suits those learners who would prefer extra live tutorials for each unit, in addition to the e-learning basic support with online learning materials, and then full assessment. 

The learner fully in charge of their own timetable with access to online resources on our VLE (Virtual Learning Environment) for learning, and our e-Portfolio for assessments and assignments.  


About the Qualification 

This qualification, the Level 5 Diploma in Leadership and Management for Adult Care (RQF), covers all the knowledge and skills requirements of managers in various care settings regulated by the Care Quality Commission (CQC), whether health care or social care, according to the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.  

This qualification is suitable for managers in 3 main types of regulated care settings:

Residential Care - This qualification is suitable for learners who have management responsibility for adults in a residential setting. This means those who manage residential care homes for adults, residential nursing homes for adults, and any other residential setting caring for adults. 

Community Care - This qualification is suitable for learners who have management responsibility in a range of non-residential care settings. This means managers of Domiciliary Care Agencies for adults, Day care services for adults, non-residential community-based services including services for people with learning disabilities and substance misuse services

Health Care -  This qualification is suitable for learners who have management responsibility for a health care setting in England that is regulated and inspected by CQC, under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. This means those who manage hospitals regulated and inspected by the CQC in England (both NHS hospitals and independent hospitals), GP surgeries, walk-in centres, out-of-hours services, dentists, ambulances, mental health services, hospices, and any other setting delivering healthcare. 

The Level 5 Diploma in Leadership and Management for Adult Care (RQF) is the Ofqual-recognised qualification that replaces the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (RQF), which expires on 31 December 2019. 

Learners studying the Level 5 Diploma in Leadership and Management for Adult Care (RQF) qualification develop the skills and knowledge in leadership and management to ensure that services can respond fully to the needs and aspirations of those that use their provision, and are fully compliant with the regulatory requirements.

What Course Fees cover

Course fees cover all training, learner support, assessments and feedback, and awarding body certification on completion.



Full Description of the qualification

You must live and work in England to do study for this qualification.

This accredited qualification is awarded by Highfield Awarding Body for Compliance (HABC). 

The Level 5 Diploma in Leadership and Management for Adult Care (RQF) to provide learners with the knowledge and skills needed to manage, practise and lead others in adult care provision, in all care settings. 

Learners undertaking the Level 5 Diploma in Leadership and Management for Adult Care (RQF) will acquire and use skills of leadership, mentoring, coaching and reflection through work-based learning opportunities.

The Level 5 Diploma in Leadership and Management for Adult Care (RQF) is most suitable for those working in a managerial role in adult care settings who are looking to progress their career. It is also appropriate for managers who have not yet achieved a vocational qualification at Level 5. 

Completing the Level 5 Diploma in Leadership and Management for Adult Care (RQF) enables the manager to: 

  • Confirm occupational competence and "licence to practice" as Registered Manager. 
  • Confirm competence in an occupational role to the Registered Manager standards as required

The Level 5 Diploma in Leadership and Management for Adult Care (RQF) currently runs concurrently with the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (RQF) as recognised qualifications for Registered Managers. 

On 31 December 2019, the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (RQF) expires to new registrations, and after that the Level 5 Diploma in Leadership and Management for Adult Care (RQF) will be the only recognised qualification for Registered Managers of all care settings, such as residential care homes, nursing homes, domiciliary care agencies, nursing care agencies, day care settings for adults, and job roles and similar care settings.

The Level 5 Diploma in Leadership and Management for Adult Care (RQF) is nationally recognised and is based on the Health and Social Care National Occupational Standards (NOS) and the Skills for Care Management Induction Standards (MIS). The NOS, MIS, assessment principles and qualification structure are owned by the Sector Skills Council, Skills for Care.

The aim of the Level 5 Diploma in Leadership and Management for Adult Care is to guide and assess the knowledge and skills relating to leadership and management within adult care. Learners undertaking this qualification will be working in a managerial role in a variety of adult care settings.

As learners engage with the units of this qualification, they will learn more about how to develop leadership and management skills. As a leader in adult care, the learner will become an important role model for others, inspiring staff and raising aspirations. Learners will be able to respond to drivers in adult care through strong leadership, values base, innovation, and business insight. 


Key facts of Ofqual Accreditation

Qualification number: 603/3594/4 

Learning aim reference: 60335944 

Credit value: 80 minimum 

Assessment method: Portfolio of evidence 

Guided learning hours (GLH): 582 

Total qualification time (TQT): 800


Usual job roles within care services for those working towards this qualification include:

  • Directors 
  • Nominated persons 
  • Managers 
  • Deputy managers, and Assistant managers  

And all those aspiring to those job roles or similar roles 


Programme Content – What you will study

To complete the Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF), learners must complete a minimum of 80 credits along the following Awarding Body Rules of Combination:

all units contained within the mandatory group totaling 60 credits

• a minimum of 20 credits across the optional groups:

o a maximum of 6 credits from optional group A

o the remaining credits from optional group B, minimum of 14 credits


Mandatory Units 

1 - Principles of Leadership and Management in Adult Care

2 - Team Leadership in Adult Care

3 - Principles of Governance in Adult Care

4 - Principles of Regulatory Processes for Adult Care

5 - Communication and Information Management in Adult Care

6 - Partnership working in Adult Care

7 - Outcomes based person centred practice in Adult Care

8 - Equality, Diversity and Inclusion in Adult Care

9 - Continuous Improvement in Adult Care

10 - Principles of Professional Development in Adult Care

11 - Supervision and Performance Management in Adult Care

12 - Principles of Resource Management in Adult Care

13 - Safeguarding and Protection in Adult Care

14 - Health and Safety in Adult Care

15 - Risk taking and risk management in Adult Care

16 - Managing Concerns and Complaints in Adult Care

17 - Self-management for leadership in Adult Care

18 - Decision making in Adult Care

19 - Entrepreneurial skills in Adult Care

20 - Principles of innovation and change in adult care


Optional group A 

Learners may achieve a maximum of 6 credits from this group. Learners usually study one or two units from this group.

21 - Understand the process and experience of dementia

22 - Understand Physical disability

23 - Understand sensory loss

24 - Understand the impact of acquired brain injury on Individuals

25 - Understand Advance Care Planning

26 - Understand how to support individuals during the last days of life

27 - Understand how to manage a team

28 - Understand safeguarding of children and young people for those working in the adult sector

29 - Understand partnership working

30 - Understand the factors affecting older people


Optional group B

Learners must achieve a minimum of 14 credits from this group. Learners usually study two or three units from this group.

31 - Assess the individual in a health and social care setting

32 - Manage domiciliary services

33 - Support the use of assistive technology

34 - Lead and manage group living for adults

35 - Lead and manage end of life care services

36 - Support individuals during the last days of life

37 - Providing Independent Advocacy to Adults

38 - Independent Mental Capacity Advocacy

39 - Lead the management of transitions

40 - Lead and manage infection prevention and control within the work setting

41 - Recruitment and selection within health and social care settings

42 - Manage induction in health and social care settings

43 - Manage quality in health and social care settings

44 - Develop procedures and practice to respond to concerns and complaints

45 - Manage physical resources

46 - Manage finance within own area of responsibility in a health and social care setting

47 - Undertake a research project within services for health and social care or children and young people

48 - Explore models of disability

49 - Facilitate change in health and social care settings

50 - Facilitate coaching and mentoring of practitioners in health and social care settings

51 - Professional practice in health and social care for adults

52 - Active support: lead interactive training

53 - Manage an inter-professional team in health and social care settings

54 - Develop and evaluate operational plans for own area of responsibility

55 - Develop, maintain and use records and reports

56 - Promote professional development

57 - Use and develop systems that promote communication

58 - Manage health and social care practice to ensure positive outcomes for individuals

59 - Lead active support

60 - Lead person centred practice

61 - Lead practice which supports individuals to take positive risks

62 - Lead and manage practice in dementia care

63 - Support individuals with sensory loss with communication

64 - Promote awareness of sensory loss

65 - Support individuals with multiple conditions and/or disabilities

66 - Lead a service that supports individuals through significant life events

67 - Recognise indications of substance misuse and refer individuals to specialists

68 - Identify and act upon immediate risk of danger to substance misusers

69 - Promote access to healthcare for individuals with learning disabilities

70 - Promote good practice in the support of individuals with autistic spectrum conditions

71 - Independent Mental Health Advocacy 


Training and Learning: 

Learners receive support with  the learner fully in charge of their own timetable. 

Learning Support includes: 

  • online learning materials 
  • Live tutorials webinars 
  • email support from tutor, 
  • telephone support 
  • and other learning resources as required.


Assessments

The learner has access to our e-Portfolio for assessments and assignments. 

Your trainer/assessor will assist you in producing a portfolio of evidence that provides evidence of your knowledge and performance. 

Assessments are flexible and involve a variety of assessment methods to be chosen and used according to the learner's circumstances including: 

  • written questions, 
  • oral questioning, 
  • professional discussions, 
  • observation of work-based performance,  
  • work-based evidence, 
  • personal statements 
  • reflective accounts 
  • witness testimony, 
  • and more. 


How long does it take – Duration of the course 

Flexible. Learners can complete the qualification as fast as they want, however learners must be aware that all assessments must be completed to the required Level 5 standard. 

There are at least 24 units to complete. Many learners can complete the qualification between 12 to 18 months. Some learners take up to 24 months.

We can extend the duration to support the learner to complete their learning. 

Those learners wanting to complete the qualification in less than 12 months must pay the full fee upfront. 

What certificates do you get when you complete your course? 

On full completion of this qualification, the learner will receive the full Highfield Level 5 Diploma in Leadership and Management for Adult Care (RQF), issued by Highfield Qualifications (Highfield Awarding Body for Compliance - HABC). 


Career Path following completion 

Completing this qualification makes you fully qualified to manage a care facility, or health facility for adults or children. It makes you eligible for Registered Manager status with the CQC.

You can further progress to Regional/Operations Manager, to manage a group of care settings. 


Need Further Information? 

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Course curriculum

  • 1
  • 2

    Learning, Teaching, and Assessments

    • How Learning is Delivered and Supported

    • How to pass/complete this qualification

    • How Learning is Assessed

    • Your Portfolio of Assessment Evidence

    • Eportfolio Dashboard - what it looks like

    • Learner Quick Start Guide on using the e-portfolio

  • 3

    What you will gain while studying with us

    • Gain a recognised Level 5 national qualification

    • Knowledge, competence, and skills for a Care Manager

    • Learn how CQC Regulates your care setting

    • How CQC regulates Residential adult social care services

    • How CQC inspects Residential adult social care services

    • From November 2017 - How CQC will inspect Residential adult social care services

    • Develop Higher Level Personal Learning and Thinking Skills

    • Learn modern ways of working and collaborating

    • Learn about document management

  • 4

    Post-Enrolment - Learner Induction and Learner Handbook

    • Induction Agenda

    • Introduction to work-based learning

    • Who's who in your learning and development

    • Your main learning aims

    • Pathways and Rules of Combination

    • About Mandatory units

    • About your optional units

    • How to study by Distance Learning

    • Learner Support and Delivery of your learning, training, and assessments

    • Getting Learner Support and Learning Resources

    • E-portfolios - for your Assessments and Evidence

    • Assessments and Assessment Methods Used

    • Collecting evidence and avoiding cheating

    • Questioning: – written (WQ) and oral (OQ)

    • Work products (WP)

    • Personal Statements (PS)

    • Reflective Accounts (RA)

    • Direct observation by Assessor (O)

    • Expert witness testimony (EWT)

    • Witness testimony (WT)

    • Recognition of Prior learning (RPL)

    • Confidentiality of Work Products, and during Live Assessments

    • Policy on Plagiarism, Cheating, and Learner Academic Misconduct

    • Assessment Policy

    • Appeals Policy

    • Quality Assurance Policy

    • Complaints Policy

    • Health and Safety, and Wellbeing

    • Equality and Diversity Policy

    • Certification of Completed Qualifications

    • Progression and moving on

  • 5

    Assessment Guide - Level of Skill to demonstrate during assessments

    • Purpose of this assessment guide

    • Range of skills to demonstrate during assessments

    • Range of skills to demonstrate at different qualification levels

    • Expectations of assessment at Level 5 Diploma in Leadership and Management for Adult Care

  • 6

    Suggested Learning Plan with Units to study

    • 1 - Principles of Leadership and Management in Adult Care

    • 2 - Team Leadership in Adult Care

    • 3 - Principles of Governance in Adult Care

    • 4 - Principles of Regulatory Processes for Adult Care

    • 5 - Communication and Information Management in Adult Care

    • 6 - Partnership working in Adult Care

    • 7 - Outcomes based person centred practice in Adult Care

    • 8 - Equality Diversity and Inclusion in Adult Care

    • 9 - Continuous Improvement in Adult Care

    • 10 - Principles of Professional Development in Adult Care

    • 11 - Supervision and Performance Management in Adult Care

    • 12 - Principles of Resource Management in Adult Care

    • 13 - Safeguarding and Protection in Adult Care

    • 14 - Health and Safety in Adult Care

    • 15 - Risk Taking and Risk Management in Adult Care

    • 16 - Managing Concerns and Complaints in Adult Care

    • 17 - Self management for leadership in Adult Care

    • 18 - Decision making in Adult Care

    • 19 - Entrepreneurial Skills in Adult Care

    • 20 - Principles of innovation and change in Adult Care

  • 7

    Popular Group A Optional Units

    • 21 - Understand the process and experience of dementia

    • 23 - Understand Sensory Loss

    • 30 - Understand the factors affecting older people

  • 8

    Popular Group B Optional Units

    • 31 - Assess the individual in a health and social care setting

    • 32 - Manage domiciliary services

    • 34 - Lead and manage group living for adults

    • 40 - Lead and manage infection prevention and control within the work setting

    • 41 - Recruitment and selection within health and social care settings

    • 42 - Manage induction in health and social care settings

    • 43 - Manage quality in health and social care settings

    • 44 - Develop procedures and practice to respond to concerns and complaints

    • 50 - Facilitate coaching and mentoring of practitioners in health and social care settings

  • 9

    Overview of Leadership and Management within Health and Social Care settings

    • About this overview

    • Raising awareness of leadership skills for the sector

    • About Vision and Strategy

    • Leadership qualities in social care

    • Leadership levels in adult social care settings

    • Coverage of this overview

    • Demonstrating personal qualities of a leader

    • Self awareness

    • Demonstrating self awareness at different leadership levels

    • Managing yourself

    • Demonstrating self-management at different leadership levels

    • Continuing personal development CPD

    • Demonstrating CPD at different leadership levels

    • Acting with integrity

    • Demonstrating integrity at different leadership levels

    • Working with others - as a leader

    • Developing networks

    • Demonstrating the leadership skill of developing networks

    • Building and maintaining relationships

    • Demonstrating the leadership skill of building and maintaining relationships

    • Encouraging contribution

    • Demonstrating the leadership skill of encouraging contribution

    • Working within teams

    • Demonstrating the leadership skill of working within teams

    • Managing services

    • Planning

    • Demonstrating the leadership skill of planning

    • Managing resources

    • Demonstrating the leadership skill of managing resources

    • Managing people

    • Demonstrating the leadership skill of managing people

    • Managing performance

    • Demonstrating the leadership skill of managing performance

    • Improving services

    • Ensuring the safety of people who use services

    • Demonstrating the leadership skill of ensuring safety of clients

    • Critically evaluating the service and the organisation

    • Demonstrating the leadership skill of critical evaluation of the service

    • The Leader's role in Encouraging improvement and innovation

    • Demonstrating the leadership skill of encouraging innovation

    • The Leader's role in Facilitating transformation

    • Demonstrating the leadership skill of facilitating transformation

    • Setting direction - weighing up the options and making a change

    • Identifying the contexts for change

    • Demonstrating the leadership skill of STEP awareness

    • Applying knowledge and evidence

    • Demonstrating the leadership skill of applying knowledge and evidence

    • Making decisions

    • Demonstrating the leadership skill of making decisions

    • Evaluating impact

    • Demonstrating the leadership skill of evaluating impact

    • Creating the vision for the organisation

    • Developing the vision

    • Demonstrating the leadership skill of developing the vision

    • Communicating the vision

    • Demonstrating the leadership skill of communicating the vision

    • Embodying the vision

    • Demonstrating the leadership skill of embodying the vision

    • Influencing the vision in the wider care sector

    • Demonstrating the leadership skill of influencing the vision

    • Delivering the strategy of the organisation

    • Framing the Strategy of the organisation

    • Demonstrating the leadership skill of framing the strategy

    • Developing the strategy of the organisation

    • Demonstrating the leadership skill of developing the strategy

    • Implementing the strategy of the organisation

    • ​Demonstrating the leadership skill of implementing the strategy

    • Embedding the strategy within the organisation

    • Demonstrating the leadership skill of embedding the strategy

  • 10

    Understanding Workplace Culture in health and social care settings

    • Introduction

    • What is workplace culture?

    • Some definitions and descriptions of culture

    • Some definitions of workplace culture by people working in the adult social care sector

    • Examples of different cultures in care settings

    • Importance of a positive workplace culture

    • Benefits of a positive workplace culture

    • What influences culture?

    • Organisational influences on workplace culture

    • Social influences on workplace culture

    • Environmental influences on workplace culture

    • How to create and encourage a positive workplace culture

    • Creating a sense of identity

    • How to create a sense of identity in your workplace

    • An example of how an organisation's visions and values creates a sense of identity

    • Reflective Exercise A

    • Creating and building shared values and shared assumptions

    • How to develop and embed shared values in your workplace

    • Reflective Exercise B

    • Creating and embedding Norms and expectations

    • How to set norms and assumptions in your organisation

    • Reflective Exercise C

    • Creating, encouraging and strengthening Lines of communication

    • How to establish good lines of communication

    • Reflective Exercise D

    • integrating and managing complex subcultures in your workplace

    • How to integrate complex subcultures in your workplace

    • Exercise E

    • Continuous change and development

    • How to manage continuous change and development

    • Exercise F