Overview of the course

Entry requirements: No minimum entry restrictions 

Assessment type: End of course Multiple Choice Questions 

Your knowledge and skills will be tested with an automated multiple-choice assessment. You will receive instant results to let you know if you have successfully passed the course. Retakes are free.

Assessment pass mark – 80% needed to pass 

Cost(s) of assessment and certification – All costs included in the course price

What you will learn on this course

  • The different types of abuse, including Physical abuse, Sexual abuse; Emotional/psychological abuse; Financial abuse; Institutional abuse; Self-neglect; Neglect by others, and other types of abuse 
  • How to recognise the signs and/or symptoms associated with each type of abuse 
  • Factors that may contribute to an individual being more vulnerable to abuse 
  • How to respond to suspected or alleged abuse 
  • Know the actions to take if there are suspicions that an individual is being abused
    The actions to take if an individual alleges that they are being abused 
  • Ways to ensure that evidence of abuse is preserved 
  • The national and local context of safeguarding and protection from abuse 
  • National policies and local systems that relate to safeguarding and protection from abuse
  • The roles of different agencies in safeguarding and protecting individuals from abuse 
  • Reports into serious failures to protect individuals from abuse 
  • Sources of information and advice about own role in safeguarding and protecting individuals from abuse 
  • Ways to reduce the likelihood of abuse 
  • Effects of person-centred values, active participation, choice and rights 
  • Importance of an accessible complaints procedure for reducing the likelihood of abuse 
  • Unsafe practices that may affect the well-being of individuals 
  • Actions to take if unsafe practices have been identified
  • Action to take if suspected abuse or unsafe practices have been reported but nothing has been done in response

This course is suitable for all staff

This e-learning course is suitable for all those who work in health and social care services, including:

  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services
  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • and anyone else who works within health and social care

This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:

  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services.
  • This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:
    • NHS medical, nursing, AHP and care staff
    • Locum doctors and nurses
    • Locum allied health professionals (AHPs)
    • Agency nurses
    • Agency workers
    • Healthcare assistants
    • Support workers
    • Care assistants
    • Community services.

Links to qualifications