Overview of the course

Entry requirements: No minimum entry restrictions 

Assessment type: End of course Multiple Choice Questions 

Your knowledge and skills will be tested with an automated multiple-choice assessment. You will receive instant results to let you know if you have successfully passed the course. Retakes are free.

Assessment pass mark – 80% needed to pass 

Cost(s) of assessment and certification – All costs included in the course price

What you will learn on this course

  • Working relationships in social care settings 
  • How a working relationship is different from a personal relationship  
  • Different working relationships in social care settings  
  • Importance of adhering to the agreed scope of the your own job role 
  • What is meant by agreed ways of working  
  • Importance of full and up-to-date details of agreed ways of working 
  • Understand working in partnership with others 
  • Importance of working in partnership with others 
  • Ways of working that can help improve partnership working 
  • Skills and approaches needed for resolving conflicts 
  • How and when to access support and advice about partnership working and resolving conflicts

This course is suitable for all staff

This e-learning course is suitable for all those who work in health and social care services, including:

  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services
  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • and anyone else who works within health and social care

This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:

  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services.
  • This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:
    • NHS medical, nursing, AHP and care staff
    • Locum doctors and nurses
    • Locum allied health professionals (AHPs)
    • Agency nurses
    • Agency workers
    • Healthcare assistants
    • Support workers
    • Care assistants
    • Community services.

Links to qualifications