Overview of the course
This course can be taken alone or as part of the Level 2 Health and Social Care Certificate eLearning bundle
https://www.coursesforjobs.com/bundles/level-2-health-and-social-care-certificate-bundle
Entry requirements: No minimum entry restrictions
Assessment type: End of course Multiple Choice Questions
Your knowledge and skills will be tested with an automated multiple-choice assessment. You will receive instant results to let you know if you have successfully passed the course. Retakes are free.
Assessment pass mark – 80% needed to pass
Cost(s) of assessment and certification – All costs included in the course price
Course Contents
What you will learn on this course
- Definition the term "duty of care"
- Understand "duty of candour"
- Implications of duty of care
- How the duty of care affects the care worker's role
- Dilemmas that may arise between the duty of care and an individual’s rights
- Where to get additional support and advice about how to resolve such dilemmas
- Know why it is important that individuals know how to make a complaint
- Know how to respond to complaints
- Understand the main points of agreed procedures for handling complaints
This course is suitable for all staff
This e-learning course is suitable for all those who work in health and social care services, including:
- Healthcare assistants
- Support workers
- Care assistants
- Community services
- NHS medical, nursing, AHP and care staff
- Locum doctors and nurses
- Locum allied health professionals (AHPs)
- Agency nurses
- Agency workers
- and anyone else who works within health and social care
Links to qualifications
Linked to qualification: Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)
https://www.coursesforjobs.com/courses/level-2-certificate-in-preparing-to-work-in-adult-social-care-rqf
Link to another course bundle: Level 2 Health and Social Care Certificate eLearning bundle
https://www.coursesforjobs.com/bundles/level-2-health-and-social-care-certificate-bundle