Overview of the course

Entry requirements: No minimum entry restrictions 

Assessment type: End of course Multiple Choice Questions 

Your knowledge and skills will be tested with an automated multiple-choice assessment. You will receive instant results to let you know if you have successfully passed the course. Retakes are free.

Assessment pass mark – 80% needed to pass 

Cost(s) of assessment and certification – All costs included in the course price

Course Contents

This e-learning course covers the following:

  • The importance of effective communication
  • Types of communication
  • Communication with other workers and individuals
  • Importance of effective communication
  • Communication needs and preferences
  • Different methods of communication
  • Barriers to effective communication
  • Reducing barriers to communication
  • Checking understanding
  • Additional information and support
  • Confidentiality
  • Communication in practice

This course is suitable for all staff

This e-learning course is suitable for all those who work in health and social care services, including:

  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services
  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • and anyone else who works within health and social care

This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:

  • NHS medical, nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • Healthcare assistants
  • Support workers
  • Care assistants
  • Community services.
  • This online Communication in Health and Social Care e-learning course should be completed by those who work in health and social care services, including:
    • NHS medical, nursing, AHP and care staff
    • Locum doctors and nurses
    • Locum allied health professionals (AHPs)
    • Agency nurses
    • Agency workers
    • Healthcare assistants
    • Support workers
    • Care assistants
    • Community services.