This course delivers essential knowledge and skills training for all those in management and supervisory roles in care settings.

This course is aimed at anyone who wants to quickly cover the main essential knowledge for leading a care setting, including Owners, Directors, Managers, Line managers, Supervisors, Team Leaders, Care Coordinators. 

There is no prior requirement to be in a management job to study for this course.

This course is for everyone, including those who want to work in a management position within the health and social care sector including:

• Care Business Owners
• Directors
• Registered managers,
• Service Managers
• Quality Managers 
• Deputy care managers
• Assistant care managers, 
• Team leaders
• Team supervisors
• Care team leaders
• Care supervisors
• Care coordinators,
• Senior Care Assistants, aspiring to management roles 
• Care assistants, aspiring to management roles
• all those aspiring to similar job roles

Working in all care settings such as:

• domiciliary care,
• residential care,
• hospital care,
• primary care,
• mental health services
• all other areas of NHS care
• other community based care services
• child care
• and any other regulated care setting.

This course is available to everyone, everywhere. There is no geographical restriction, and no eligibility criteria, making this course accessible to all, regardless of location or previous experience.

This course is delivered online on this site in our secure password-protected LMS (Learning Management System).

All the learner requires is a functioning email address to receive their login details by email.

How to use this course

• To prepare to become a supervisor, manager, or team leaders  in care settings
• For updating your ongoing professional development 
• To support learning and progression to any recognised qualifications 
• Managers and Business Owners can use this course to support the professional development of your team members who you want to promote to Team Leaders, Supervisors, or Deputy Managers.

What you will learn 

The course covers the essential knowledge required in management of health and social care settings including the following topic areas:

• Leadership and Management principles
• Practical Leadership Behaviours and Attitudes in the workplace
• Leadership and Management in Care Settings
• Governance and regulatory processes in care settings
• Managing Communication and Information Governance in care settings
• Managing Relationships and partnership working in care settings
• Managing Person-centred practice for positive outcomes in care settings
• Managing Professional development, supervision and performance in care settings
• Managing Resources in care settings
• Managing Safeguarding, protection and risk in care settings
• Self Management of the Care Leader and Manager
• Management Decision making in care settings
• Entrepreneurial skills, Innovation and Change Management in care settings 
• Manage Domiciliary Adult Care Services 
• Progression to the full Ofqual-recognised qualification