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About the Care Certificate

The Care Certificate is an induction training programme for new starters within health and social care, providing Skills For Care approved training. 

The Care Certificate is a key component of the overall induction that employers must provide to their staff, legally and in order to meet the essential standards set out by the Care Quality Commission. 

The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health. 

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It is made up of the 15 standards that should be provided during induction training for those new to care work, and ideally also for those changing jobs, and should form part of a robust induction programme. 

The Care Certificate is line with the latest UK legislation and meet the requirements set out by Skills for Care and endorsed by the Care Quality Commission (CQC), and other professional and regulatory bodies in England, Wales, Scotland, and Northern Ireland. 

Care Certificate course contents 

The 15 Standards of the Care Certificate covered in this course are the following standards:


Course Delivery style 

This Care Certificate Standards 1 to 15 course is delivered in plain text reading materials made for easy access for low internet-bandwidth devices, and small screens such as mobile phones and tablets. No downloads required during the course. All the learner needs to undertake this course is a functioning email address so that their login details can be emailed to the learner. 

On completion of each course, a Digital Certificate is instantly available to the student for download. 

How the Care Certificate is assessed 

The online materials include quizzes and activities. 

Completion of the quizzes and tests provides evidence towards meeting the knowledge and competence requirements of each of the Care Certificate standards.

Care Certificate course contents

Detailed Course Content

Care certificate Standard 1 - Understand Your Role 

  • Your responsibilities as a care worker,
  • Understand own role
  • Work in ways that have been agreed with your employer
  • Understand working relationships in health and social care
  • Work in partnership with others

Care certificate Standard 2 – Your Personal Development 

  • importance of personal development at work,
  • understand different types of qualifications in the UK
  • how to create your personal development plan and why this is important.
  • how to develop your own knowledge, understanding and skills including your core skills,
  • use of supervision, appraisals and SMART objectives.

Care certificate Standard 3 – Duty of Care

  • the importance of duty of care in your role,
  • how duty of care contributes to safe practice,
  • support available for addressing dilemmas that may arise about duty of care,
  • the ways to deal with comments, complaints, incidents, errors and near misses in your work,
  • using policies and incident forms.

Care certificate Standard 4 – Equality and Diversity 

  • the meaning of equality, diversity, discrimination,
  • the different types of discrimination, at the barriers to equality and diversity in care, The Equality Act 2010 and the nine protected characteristics.
  • how to work in an inclusive way

Care certificate Standard 5 – Work in a person-centred way 

  • Understand person-centred values
  • the importance of working in a person centred way, including the 6Cs of care,
  • factors that may cause discomfort or distress
  • how to support individuals to minimise pain or discomfort
  • how to support the individual to maintain their identity and self-esteem
  • how to support individuals using the person-centred approach, the Care Act 2014 and the Mental Capacity Act 2005.

Care certificate Standard 6 – Communication 

  • effective communication and why it is important in your role,
  • different types of communication, including verbal and non-verbal communication,
  • how to meet the communication and language needs, wishes and preferences of individuals,
  • how to support the use of communication aids and technologies
  • why confidentiality in care is vital, and when confidentiality can be broken.

Care certificate Standard 7 – Privacy and dignity 

  • the principles that underpin privacy and dignity in care,
  • how to maintain and respect privacy and dignity, and raise concerns
  • helping individuals to make informed choices
  • how to support active participation

Care certificate Standard 8 – Fluids and nutrition 

  • the importance of nutrition and hydration,
  • importance of food safety and the relevant food safety legislation
  • how to assess nutrition and hydration needs in a person-centred way
  • circumstances that may affect an individual’s food and drink choice, such as beliefs, preferences, health conditions, medicines and support needed for individuals to eat and drink.

Care certificate Standard 9 – Awareness of Mental Health, Dementia and Learning Disability

  • awareness of mental health, dementia and learning disabilities,
  • relevant key legislation,
  • the ways to promote communication with individuals who have learning disabilities,
  • common mental health problems,
  • meaning of mental capacity in relation to how care is provided

Care certificate Standard 10 – Safeguarding Adults 

  • the importance of safeguarding vulnerable adults
  • what constitutes harm
  • why an individual may be vulnerable to harm or abuse
  • types of abuse that can occur, including Domestic Violence and Abuse Awareness
  • signs and symptoms that indicate when a person is being abused,
  • relevant legislation that applies to safeguarding vulnerable adults,
  • how to reduce the likelihood of abuse
  • how to record and report any safeguarding concerns.

Care certificate Standard 11 – Safeguarding Children 

  • the importance of safeguarding children,
  • types of abuse children can experience
  • signs and symptoms that indicate a child is being abused.
  • Adverse Childhood Experiences (ACEs)
  • Risk factors that increase the likelihood of abuse of a child in their own home
  • Your Role in Safeguarding Children
  • how to record and report safeguarding concerns.

Care certificate Standard 12 – Basic life support 

  • basic life support training,
  • importance of CPR and the role of hand-only CPR,
  • signs and causes of cardiac arrest,
  • causes of an obstructed airway
  • treatment of choking in adults, infants and children
  • UK Resuscitation Council Resuscitation Guidelines

Care certificate Standard 13 – Health and Safety 

  • health and safety in care settings,
  • main health and safety legislation that apply to health and social care workers, employer and employee responsibilities,
  • health and safety in relation to administering medication, needles and sharps, moving and handling and using correct PPE
  • promoting fire safety
  • working securely
  • managing stress

Care certificate Standard 14 – Handling information 

  • agreed ways of working and legislation regarding the recording, storing and sharing of information,
  • importance of secure systems for recording, storing and sharing information,
  • the eight Caldiott Principles,
  • data protection principles and relevant legislation,
  • how you can report concerns regarding the recording, storing or sharing of information internally, whistleblowing and reporting concerns externally
  • data breaches and how to avoid them
  • principles of good record keeping
  • responsibilities of health and social care organisations under the Freedom of Information Act 2000

Care certificate Standard 15 – Infection control 

  • different types of infections,
  • the chain of infection, the entry and exit routes of transmission and how to break the chain of infection,
  • short-term and long-term consequences of infections
  • employer and employee responsibilities regarding infection control
  • effective hand hygiene
  • principles of safe handling of infected or soiled linen and clinical waste

Important note on Making Payments

For instant access to a course, please pay the fee listed for the course. 

You must use a valid card with sufficient funds to pay for your course. 

If you card is declined on our Checkout, re-entering the same declined card repeatedly on our Checkout will not change the failed payment. Some international students repeatedly enter the same card on our Checkout after it has been declined, without seeming to understand the implication for themselves in how their card issuer may view their use of their payment card. Don't do that! If you do that, your card-issuer and/or bank may judge your financial behaviour as showing high-risk of fraud, and the banks may block your card.

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If your payment fails at Checkout, don't email us to ask us why your card payment was not authorised by your back, as we (Courses For Jobs Ltd) are not your bank and therefore we won't know why your card was declined. 

If your card payment fails, ask someone else with a valid card to make the payment on your behalf, and give them back the cash equivalent. 

See below, the link for your sponsor to use to pay for you or someone else.

Same Course, two delivery styles

We offer the same Care Certificate 15 Standards in two delivery forms, an eLearning bundle (this one) with 15 separate mini-courses for those who want a completion certificate for each Care Certificate Standard; 

And we also offer the exact same full Care Certificate content as a separate One Large Course with one Completion Certificate. 

Learners can choose either delivery option according to their preferences.

Here are the 15 Care Certificate courses plus final overall course that are included in your Care Certificate learning bundle

If you can't immediately afford the one-off payment for the whole bundle, use the links to each of the Standards for PAYG (pay-as-you-go) for each of the 15 Standards. Once you have completed the 15 individual Standards, we will add the final course free to your Learner Account.

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